Labyrinth Operational Improvement Services

What do we do? We provide

  • Assistance with the process of outsourcing and tendering logistics services
  • Support in agreeing the key requirements of the service
  • Challenge to the client on their requirements and market impact
  • Supplier response assessment & proposal evaluation
  • Negotiation support

How do we do it?

  • We interview stakeholders and current provider(s) to ensure current processes and future requirements are known
  • We assess the marketplace for the type of service
  • We analyse data on the services and turn it into an appropriate format
  • Using our templates we create detailed specifications on all aspects of the service
  • We support the client in agreeing Key Performance Indicators and targets and incentives with the supplier
  • We support on bid evaluation and supplier visits and audits as required
  • Help can be as little or as much as the client requires

What do we produce?

Dependent on the requirements of the client on the degree of support required but normally includes:

  • Summary of stakeholder interviews and recommendations for changes to services
  • Data packs giving key data files for the services
  • Detailed services specification
  • Process flow diagrams for the key activities
  • Bid analysis by supplier
  • Visit reports

What are the Benefits?

The client is supported in reviewing services and objectives before the outsourcing exercise. The tender is based on a robust specification of services with data that has been reviewed in advance. Bids are systematically reviewed using Labyrinth’s technical expertise.

What do we do? We provide

  • Review of the volumes, seasonality, productivity and other data associated with a service
  • Correlation analysis with labour hours, sales etc.
  • Support for data cleansing prior to analysis or tender work
  • Presentation of data in innovative formats to aid discussion & review
  • Productivity analysis based on market comparisons
  • Capacity analysis

How do we do it?

  • Extraction of data sets from ERP systems, client systems, supplier systems
  • Use of market data including wage rates, inflation indices, price data
  • Detailed analysis looking at trends, correlations, costs as required by the project
  • Creation of data presentations in a variety of formats to aid understanding

What do we produce?

Dependent on the requirements of the client on the degree of support required but normally includes:

  • Graphs and visual presentations of data to the client
  • Breakdown of data into key components for required study (e.g. contributors to overall productivity
  • Summary of key data in format to support tender or project review

What are the Benefits?

The client is supported in reviewing actual parameters of a service to better understand the current outsourcing service or to support a tender. Logistics Partners can be held to account or objective targets agreed for future performance based on rigorous data analysis.

What do we do? We provide

  • Expertise in identifying and implementing opportunities for cost reductions in transport budgets
  • Detailed review of suppliers, processes, fuel management, ownership and procedures to identify operational opportunities
  • Identification of strategic opportunities to improve load fill and reduce transport miles

How do we do it? We provide

  • An overview of transport operation, costs and areas of opportunity
  • A detailed review of targeted areas to identify opportunities for cost reduction Training of key operational staff as required

What do we produce?

  • A comprehensive analysis of the potential cost saving opportunities within the identified operation/ haulier
  • Training and process improvement support and guidance to ensure cost savings are locked-in

What are the benefits:

  • Cost effective identification of potential savings through the application of Labyrinth’s detailed experience of transport cost management
  • Increased awareness of operational personnel to the impact of their actions in the wider supply chain.

What do we do?

  • Labyrinth’s Vendor Assurance services check that - Existing and proposed suppliers are fit for purpose They present a known and manageable risk to your business

How do we do it?

  • Assistance with the selection of new suppliers
  • Use of an approved set of Vendor Assurance questions to test suppliers’ vulnerability to a range of risks
  • Areas covered are agreed in advance with the client and are tailored to include specific risks associated with the client’s business or product
  • A visit programme to each supplier under review to obtain tangible evidence of risk management and resilience across each category of the questionnaire

What do we produce?:

  • At the end of the visit the client and supplier would be scored, with recommended actions and any significant risks being highlighted

What are the Benefits?

  • Reduction of the risk of business interruption due to the failure of logistics services providers
  • Improved service levels
  • An invaluable and objective tool in comparing and selective prospective suppliers
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